Saturday, March 13, 2010
Pandora @ Work
Today I tried to listen to one of the Pandora radio stations I'd created at home. After I logged in, the following error message popped up: "The Flash local storage is currently disabled and must be enabled to use Pandora." I didn't try to troubleshoot since my time was limited. Is this a problem others have encountered and is it easily fixed?
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I've worked on this problem for more hours than I'd like to admit. I tried the troubleshooting tips from Pandora and other tips from my Google searches to no avail. Out of desperation, I actually rebuilt the user's PC (reinstalled Windows and applications) and still ran into the issue. It's not a work/network related issue as others can access Pandora just fine. It doesn't seem to be a Flash permissions issue since the Flash control panel works and saves the settings. I'm at my wits end and have run out of things to try. The only thing I can think of at this point is that some other Adobe application is causing the problem. This user has Adobe CS2, Premier Elements 7, Photoshop Elements 7, and Acrobat 9 Pro Extended installed. I didn't test Pandora before installing these products and am kicking myself for it now. I'll let you know if I'm able to fix the issue and I'd appreciate the same if you find a solution.
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